A worthwhile and productive activity for your company retreat is a culture audit. The culture audit asks each team member, including the team leader, to respond to a series of confidential questions. The collective data provides a snapshot of what’s working well within the organization, and where the team gets “stuck.”
Time and time again I’ve seen great leaders expend countless hours stressing about keeping an unproductive team member on board just because the person is “so nice.”
Here’s what I’m learning: The stakes are high when you’re recruiting. The industry rule of thumb is: the wrong person costs you three times his or her annual salary. A $50,000 employee costs you $150,000; a $150,000 employee costs $450,000. That’s for starters. There’s also lost opportunity cost…plus lost business, potential customers, and momentum. And […]
At least once a day, in conversation with my clients, I can be heard saying, “Honor your business.”. What I mean by that is: Whether you’re a business manager or business owner, it’s your responsibility to pay thoughtful and constant attention to the needs of your business in order to achieve results. If you don’t […]
Employees in sales positions need great incentives! Sometimes that means money; sometimes it’s time off; sometimes it’s an award system for gaining credentials or increased learning. The key element here is to design an opportunity for your team members to have control over what they earn – reward them!
When someone has a sense of purpose in her work, when she values excellence in work, she is less likely to compromise her contribution. And motivated team members are more likely to work harder and more effectively. What I have witnessed is that the most motivated team members are those who have had the opportunity […]