I would go so far as to say that avoiding conflict and enforcing accountability is worse than having no accountability measurements in place at all. Does that sound harsh?
Tag Archives | Business
Business Accountability
I have a client in Alaska who runs a great business. She has been in business for almost twenty years and has a team she truly loves. They work together, they socialize together, they laugh together, and they see to enjoy each other’s company. During an off-site study group meeting, where I was a speaker,this […]
Excellence in Customer Service
When was the last time you took an audit on your customers’ experiences with your business? If it’s been a while, here’s a chance for you to take inventory and find out whether the experiences your clients are having are in alignment with your business goals.
Excellence in Business
If you want to be known for something, you better know what your are good at and then deliver. And if someone is going to refer business to you, that person has to know what you are good at! What is your business excellent at?