Here’s what I’m learning: The stakes are high when you’re recruiting. The industry rule of thumb is: the wrong person costs you three times his or her annual salary. A $50,000 employee costs you $150,000; a $150,000 employee costs $450,000. That’s for starters. There’s also lost opportunity cost…plus lost business, potential customers, and momentum. And […]
At least once a day, in conversation with my clients, I can be heard saying, “Honor your business.”. What I mean by that is: Whether you’re a business manager or business owner, it’s your responsibility to pay thoughtful and constant attention to the needs of your business in order to achieve results. If you don’t […]
Employees in sales positions need great incentives! Sometimes that means money; sometimes it’s time off; sometimes it’s an award system for gaining credentials or increased learning. The key element here is to design an opportunity for your team members to have control over what they earn – reward them!
When someone has a sense of purpose in her work, when she values excellence in work, she is less likely to compromise her contribution. And motivated team members are more likely to work harder and more effectively. What I have witnessed is that the most motivated team members are those who have had the opportunity […]
I would go so far as to say that avoiding conflict and enforcing accountability is worse than having no accountability measurements in place at all. Does that sound harsh?
I have a client in Alaska who runs a great business. She has been in business for almost twenty years and has a team she truly loves. They work together, they socialize together, they laugh together, and they see to enjoy each other’s company. During an off-site study group meeting, where I was a speaker,this […]